{"id":2118,"date":"2024-06-28T21:32:29","date_gmt":"2024-06-28T21:32:29","guid":{"rendered":"https:\/\/copauva.com\/ec\/?page_id=2118"},"modified":"2026-10-13T09:12:05","modified_gmt":"2026-10-13T14:12:05","slug":"politica-de-satisfaccion","status":"publish","type":"page","link":"https:\/\/copauva.com\/ec\/politica-de-satisfaccion\/","title":{"rendered":"Pol\u00edtica De Satisfacci\u00f3n"},"content":{"rendered":"\n<div style=\"height:9px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 id=\"h-politica-de-satisfaccion\" class=\"wp-block-heading\"><strong>Pol\u00edtica De Satisfacci\u00f3n<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">En Copa Uva, nos comprometemos a ofrecer productos de la m\u00e1s alta calidad y asegurar la satisfacci\u00f3n de nuestras clientas. Entendemos que, en ocasiones, la copa adquirida puede no ser de la talla correcta a pesar de haber seguido el test de identificaci\u00f3n de talla. Por ello, hemos implementado la siguiente pol\u00edtica de satisfacci\u00f3n:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Asesor\u00eda Personalizada:<\/strong> Si consideras que la copa no es de la talla adecuada, el primer paso es contactar a nuestro equipo de atenci\u00f3n al cliente a trav\u00e9s de <a href=\"https:\/\/wa.me\/34615455499\">WhatsApp al +34 615 455 499<\/a>. Nuestro equipo te brindar\u00e1 asesor\u00eda personalizada para intentar que la copa se ajuste adecuadamente a tus necesidades.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Reemplazo de Producto:<\/strong> Si despu\u00e9s de recibir la asesor\u00eda la copa sigue sin ser de la talla adecuada, procederemos a enviarte una nueva copa. Para esto, deber\u00e1s enviar un video donde se muestre la destrucci\u00f3n de la copa original, despu\u00e9s de un plazo m\u00ednimo de 3 ciclos menstruales usando la copa, para adaptarte al producto. El costo del env\u00edo de la nueva copa corre por tu cuenta.<br><br><strong>Nota:<\/strong><br><strong>Solo aplica para la Copa UVA 2.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Procedimiento de Solicitud:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Contacta a nuestro equipo de atenci\u00f3n al cliente a trav\u00e9s de <a href=\"https:\/\/wa.me\/34615455499\">WhatsApp al +34 615 455 499<\/a>.<\/li>\n\n\n\n<li>Adjunta el video de la destrucci\u00f3n de la copa original.<\/li>\n\n\n\n<li>Incluye el n\u00famero de tu pedido para su revisi\u00f3n y verificaci\u00f3n.<\/li>\n\n\n\n<li>Paga el env\u00edo de la nueva copa. Te indicamos el valor y la forma de pago por WhatsApp.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">En Copa Uva, tu satisfacci\u00f3n es nuestra prioridad. Agradecemos tu confianza y estamos aqu\u00ed para garantizar que encuentres la talla de copa perfecta para ti.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Esta condici\u00f3n aplica a las solicitudes desde el 13 de octubre de 2026.<\/em><\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica De Satisfacci\u00f3n En Copa Uva, nos comprometemos a ofrecer productos de la m\u00e1s alta calidad y asegurar la satisfacci\u00f3n [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2118","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - 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