{"id":5227,"date":"2026-10-13T09:12:07","date_gmt":"2026-10-13T14:12:07","guid":{"rendered":"https:\/\/copauva.com\/ec\/?page_id=5227"},"modified":"2026-10-13T11:35:40","modified_gmt":"2026-10-13T16:35:40","slug":"terminos-y-condiciones","status":"publish","type":"page","link":"https:\/\/copauva.com\/ec\/terminos-y-condiciones\/","title":{"rendered":"T\u00e9rminos y condiciones"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><em>\u00daltima actualizaci\u00f3n: 9 de octubre de 2026<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Estos t\u00e9rminos y condiciones regulan las compras que haces en copauva.com\/ec. Al realizar un pedido aceptas estos t\u00e9rminos, junto con nuestras pol\u00edticas de <a href=\"\/politica-de-privacidad\/\">privacidad y protecci\u00f3n de datos<\/a>, <a href=\"\/envios\/\">env\u00edos<\/a>, <a href=\"\/politica-de-devoluciones\/\">devoluciones y garant\u00edas<\/a> y <a href=\"\/politica-de-satisfaccion\/\">satisfacci\u00f3n<\/a>. Te recomendamos leerlos antes de comprar.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Qui\u00e9nes somos<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Raz\u00f3n social:<\/strong> Comercializadora Bora S.A.S.<\/li>\n\n\n\n<li><strong>RUC:<\/strong> 0993302589001<\/li>\n\n\n\n<li><strong>Direcci\u00f3n:<\/strong> Av. de las Am\u00e9ricas S\/N e Isidro Ayora, Edificio Terminal de Cargas Ecuador, Guayaquil<\/li>\n\n\n\n<li><strong>Correo:<\/strong> <a href=\"mailto:contact@uvawomen.com\">contact@uvawomen.com<\/a><\/li>\n\n\n\n<li><strong>WhatsApp:<\/strong> <a href=\"https:\/\/wa.me\/34615455499\">+34 615 455 499<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. Productos e informaci\u00f3n<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">En cada ficha encontrar\u00e1s las caracter\u00edsticas, tallas, medidas y precio de nuestros productos. Las fotos son de referencia y los colores pueden verse un poco distintos seg\u00fan tu pantalla.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La informaci\u00f3n del blog, de las gu\u00edas y del <a href=\"\/test-talla-copa-menstrual\/\">test de talla<\/a> es orientativa y no reemplaza la consulta con un profesional de la salud.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Precios y medios de pago<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Los precios est\u00e1n en d\u00f3lares de los Estados Unidos (USD) y son los que ves en la web al momento de hacer tu pedido.<\/li>\n\n\n\n<li>El costo del env\u00edo y cualquier recargo se muestran antes de confirmar la compra.<\/li>\n\n\n\n<li>Puedes pagar con tarjeta de cr\u00e9dito o d\u00e9bito (procesada por Datafast), transferencia bancaria o contra entrega.<\/li>\n\n\n\n<li>Si pagas contra entrega se suma un recargo: $3.89 si tu compra paga env\u00edo (con el env\u00edo de $6.10 suman $9.99), o $3.99 si tu compra tiene env\u00edo gratis (desde $40).<\/li>\n\n\n\n<li>Con tarjeta, tu pedido se confirma cuando el pago es aprobado; con transferencia, cuando recibimos el pago. Si el pago no se aprueba, el pedido no se procesa.<\/li>\n\n\n\n<li>Si hay un error evidente en el precio publicado, te contactaremos antes de despachar para que decidas si contin\u00faas con la compra o si te devolvemos el dinero.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Promociones y descuentos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Las promociones, como los descuentos por comprar 2 o 3 copas, la copa con esterilizador el\u00e9ctrico o el env\u00edo gratis desde $40, aplican seg\u00fan las condiciones y fechas que se anuncian en la web. El descuento se calcula autom\u00e1ticamente en el carrito y lo ves antes de pagar.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Env\u00edos<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Preparamos tu pedido en un plazo de 1 d\u00eda h\u00e1bil despu\u00e9s de confirmado el pago.<\/li>\n\n\n\n<li>Enviamos a todo Ecuador con Servientrega: Guayaquil de 1 a 2 d\u00edas h\u00e1biles y el resto del pa\u00eds de 1 a 4 d\u00edas h\u00e1biles.<\/li>\n\n\n\n<li>El env\u00edo cuesta $6.10 y es gratis en compras desde $40.<\/li>\n\n\n\n<li>Los d\u00edas h\u00e1biles no incluyen s\u00e1bados, domingos ni feriados.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Encuentras los detalles en la <a href=\"\/envios\/\">Pol\u00edtica de env\u00edos<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Garant\u00eda<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nuestros productos cuentan con la garant\u00eda que establece la Ley Org\u00e1nica de Defensa del Consumidor. La Copa Menstrual UVA 2 tiene 1 a\u00f1o de garant\u00eda por defectos de fabricaci\u00f3n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para hacerla efectiva, escr\u00edbenos a <a href=\"mailto:contact@uvawomen.com\">contact@uvawomen.com<\/a> con fotos del producto y de la gu\u00eda de env\u00edo. Los pasos est\u00e1n en la <a href=\"\/politica-de-devoluciones\/\">Pol\u00edtica de devoluciones y garant\u00edas<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Cambios y devoluciones<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Por tratarse de productos de uso \u00edntimo y personal, no aceptamos devoluciones de productos que te llegaron tal como los pediste. S\u00ed hacemos el cambio en estos casos:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Si te enviamos un producto o una talla diferente a la que pediste.<\/li>\n\n\n\n<li>Si el producto tiene un defecto de fabricaci\u00f3n.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Adem\u00e1s, si tu Copa UVA 2 no es de tu talla, la <a href=\"\/politica-de-satisfaccion\/\">Pol\u00edtica de satisfacci\u00f3n<\/a> te da asesor\u00eda y, si hace falta, una copa nueva gratis; el env\u00edo de esa copa lo pagas t\u00fa.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Derecho de devoluci\u00f3n en compras a distancia<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">La Ley Org\u00e1nica de Defensa del Consumidor reconoce a quien compra por internet el derecho de devoluci\u00f3n dentro de los 3 d\u00edas posteriores a la recepci\u00f3n del producto, siempre que lo permita su naturaleza y el producto est\u00e9 en el mismo estado en que lo recibi\u00f3. Por razones de higiene y salud, este derecho no aplica a productos de uso \u00edntimo una vez entregados y abiertos, como copas, discos, calzones menstruales, lubricantes o productos de higiene \u00edntima.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si tienes una duda sobre un producto en particular, escr\u00edbenos antes de comprar y te orientamos.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Tus datos personales<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Tratamos tus datos seg\u00fan la Ley Org\u00e1nica de Protecci\u00f3n de Datos Personales y nuestra <a href=\"\/politica-de-privacidad\/\">Pol\u00edtica de privacidad y protecci\u00f3n de datos<\/a>. Los usamos para procesar tu pedido, hacer el env\u00edo, atenderte y mejorar tu experiencia. Puedes acceder, rectificar, actualizar o eliminar tus datos escribiendo a <a href=\"mailto:contact@uvawomen.com\">contact@uvawomen.com<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Propiedad intelectual<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Las marcas, logos, fotos, videos y textos de esta web pertenecen a UVA o a sus titulares, y no pueden usarse sin autorizaci\u00f3n.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Quejas y reclamos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Puedes escribirnos a <a href=\"mailto:contact@uvawomen.com\">contact@uvawomen.com<\/a> o por <a href=\"https:\/\/wa.me\/34615455499\">WhatsApp al +34 615 455 499<\/a>. Si no quedas conforme con la respuesta, puedes acudir a la <a href=\"https:\/\/www.dpe.gob.ec\" target=\"_blank\" rel=\"noopener\">Defensor\u00eda del Pueblo de Ecuador<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Cambios a estos t\u00e9rminos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Podemos actualizar estos t\u00e9rminos. Cada compra se rige por los t\u00e9rminos vigentes el d\u00eda en que hiciste el pedido. Estos t\u00e9rminos se rigen por las leyes de la Rep\u00fablica del Ecuador.<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>\u00daltima actualizaci\u00f3n: 9 de octubre de 2026 Estos t\u00e9rminos y condiciones regulan las compras que haces en copauva.com\/ec. Al realizar [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-5227","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>T\u00e9rminos y condiciones - Copa UVA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/copauva.com\/ec\/terminos-y-condiciones\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"T\u00e9rminos y condiciones - Copa UVA\" \/>\n<meta property=\"og:description\" content=\"\u00daltima actualizaci\u00f3n: 9 de octubre de 2026 Estos t\u00e9rminos y condiciones regulan las compras que haces en copauva.com\/ec. 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