{"id":629,"date":"2023-02-06T22:16:05","date_gmt":"2023-02-06T22:16:05","guid":{"rendered":"https:\/\/copauva.com\/ec\/?page_id=629"},"modified":"2026-10-13T09:12:06","modified_gmt":"2026-10-13T14:12:06","slug":"politica-de-privacidad","status":"publish","type":"page","link":"https:\/\/copauva.com\/ec\/politica-de-privacidad\/","title":{"rendered":"Pol\u00edtica de Privacidad"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Pol\u00edtica de privacidad y protecci\u00f3n de datos<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u00daltima actualizaci\u00f3n: 9 de octubre de 2026<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Comercializadora Bora S.A.S., responsable de la tienda Copa UVA en Ecuador (copauva.com\/ec), trata tus datos personales conforme a la Ley Org\u00e1nica de Protecci\u00f3n de Datos Personales y su reglamento. Esta pol\u00edtica explica qu\u00e9 datos recogemos, para qu\u00e9 los usamos y c\u00f3mo puedes ejercer tus derechos.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Responsable del tratamiento<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Raz\u00f3n social:<\/strong> Comercializadora Bora S.A.S.<\/li>\n\n\n\n<li><strong>RUC:<\/strong> 0993302589001<\/li>\n\n\n\n<li><strong>Direcci\u00f3n:<\/strong> Av. de las Am\u00e9ricas S\/N e Isidro Ayora, Edificio Terminal de Cargas Ecuador, Guayaquil<\/li>\n\n\n\n<li><strong>Correo:<\/strong> <a href=\"mailto:contact@uvawomen.com\">contact@uvawomen.com<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. Datos que recogemos<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Datos de identificaci\u00f3n y contacto: nombre, c\u00e9dula o RUC para la factura, correo, tel\u00e9fono y direcci\u00f3n de entrega.<\/li>\n\n\n\n<li>Datos del pedido: productos, valores, forma de pago y estado del env\u00edo. No guardamos los datos completos de tu tarjeta: el pago lo procesa Datafast.<\/li>\n\n\n\n<li>Datos de navegaci\u00f3n: cookies y datos t\u00e9cnicos para que la tienda funcione, recordar tu carrito y medir el uso de la web.<\/li>\n\n\n\n<li>Mensajes que nos env\u00edas por correo, WhatsApp o formularios, y las rese\u00f1as que publicas.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. Para qu\u00e9 usamos tus datos<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Procesar tu pedido, cobrarlo, facturarlo y enviarlo (ejecuci\u00f3n del contrato de compra).<\/li>\n\n\n\n<li>Atender tus preguntas, garant\u00edas y cambios.<\/li>\n\n\n\n<li>Cumplir obligaciones legales, tributarias y contables.<\/li>\n\n\n\n<li>Enviarte novedades y promociones, solo si lo aceptas; puedes darte de baja cuando quieras.<\/li>\n\n\n\n<li>Mejorar la tienda y nuestros productos con datos de uso.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Con qui\u00e9n compartimos tus datos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Solo con quienes nos ayudan a prestarte el servicio y en la medida necesaria: la empresa de transporte (Servientrega) para entregarte el pedido, el procesador de pagos (Datafast), los proveedores de alojamiento web, correo y mensajer\u00eda, y las autoridades cuando la ley lo exija. Algunos de estos proveedores pueden tratar los datos fuera de Ecuador; en ese caso exigimos que los protejan con un nivel adecuado. No vendemos tus datos.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Asistente de compras con inteligencia artificial<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">En la tienda puedes usar, si quieres, un asistente de compras autom\u00e1tico (chat). Los mensajes que le escribes se env\u00edan a DeepSeek, el proveedor de inteligencia artificial que genera las respuestas, y se procesan fuera de Ecuador (en servidores ubicados en China). Al escribirle aceptas esa transferencia internacional, solo para responderte.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>No escribas en el chat datos personales como tu nombre, c\u00e9dula, tel\u00e9fono, correo o direcci\u00f3n: el asistente no los necesita y no te los pedir\u00e1.<\/li>\n\n\n\n<li>No guardamos tus conversaciones en nuestra tienda: tu navegador las conserva mientras dure tu visita.<\/li>\n\n\n\n<li>Para evitar abusos guardamos durante una hora un c\u00f3digo cifrado de tu direcci\u00f3n IP, y para saber si el chat ayuda en las compras usamos cookies propias por 7 d\u00edas que no contienen datos personales.<\/li>\n\n\n\n<li>Si prefieres no usarlo, escr\u00edbenos por <a href=\"https:\/\/wa.me\/34615455499\">WhatsApp al +34 615 455 499<\/a>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6. Cu\u00e1nto tiempo los conservamos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Conservamos tus datos mientras tengas una cuenta o un pedido en curso y luego durante el tiempo que exigen las normas tributarias y contables o el necesario para atender garant\u00edas y reclamos.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Tus derechos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Puedes ejercer tus derechos de acceso, rectificaci\u00f3n y actualizaci\u00f3n, eliminaci\u00f3n, oposici\u00f3n, portabilidad y suspensi\u00f3n del tratamiento, y retirar tu consentimiento cuando lo hayas dado. Escr\u00edbenos a <a href=\"mailto:contact@uvawomen.com\">contact@uvawomen.com<\/a> indicando tu nombre, tu solicitud y un dato que nos permita verificar tu identidad. Si no quedas conforme con la respuesta, puedes acudir a la Superintendencia de Protecci\u00f3n de Datos Personales.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Seguridad<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Aplicamos medidas t\u00e9cnicas y organizativas para proteger tus datos, como conexi\u00f3n cifrada (https) y accesos restringidos.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Menores de edad<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Las compras deben hacerlas personas mayores de edad. Si eres menor, hazlo con la autorizaci\u00f3n de tu madre, padre o representante.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Cambios a esta pol\u00edtica<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Podemos actualizar esta pol\u00edtica. Publicaremos la versi\u00f3n vigente en esta p\u00e1gina con su fecha de actualizaci\u00f3n.<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de privacidad y protecci\u00f3n de datos \u00daltima actualizaci\u00f3n: 9 de octubre de 2026 Comercializadora Bora S.A.S., responsable de la [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-629","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - 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